Packs
Bottles
- Why Is There Dust On My Bite Valve?
- How Can I Fix My Leaky Water Bottle
- What Are Your Bottles Made Of? Are They BPA Free?
- The Surface of My Bottle Looks Cloudy/Smeared?
- Can I Fly With My Bottle?
- Can I Freeze My Water Bottle?
Care & Cleaning
- Are camelbak water bottles & drinkware dishwasher safe?
- How Do I CleanThe Eddy Kids Bottle?
- How Do I Clean My Backpack?
- How Do I Clean My Podium Bottle?
- How Do I Wash My CamelBak Reservoir Before First Use?
- How Do I Clean My Stainless Steel Water Bottle?
Filtration
- Can I drink urine with the camelbak filtered by LifeStraw® filter?
- Can I drink water in low-resource countries with the camelbak filtered by LifeStraw® filter?
- How can I get rid of the chemical taste in my filter?
- Can I freeze my camelbak filtered by LifeStraw® filter?
- What should I do if I drop my camelbak filtered by LifeStraw® filter?
- If I am using the gravity kit how can I optimize flow rate?
Reservoirs
- How do I install the quick link™ conversion kit?
- How do I remove my reservoir tube to clean and/or adjust it?
- My crux reservoir is leaking or won’t seal. what should I do?
- My fusion reservoir has a slow leak, what should I do?
- How should I maintain the zipper on my fusion reservoir?
- I want to use my reservoir in cold temperatures, but I’m worried about the water freezing. what should I do?
Customer Service
- Are the products you sell online the same as in stores?
- How can I stay up to date with the new launches and promotions?
- I purchased one of your products on Ebay, is it authentic?
- Why did you call me to verify my order?
- Why can't I select the product size or colour that I want?
- How do I cancel order my order?