Lifestraw Information
- I Am Traveling Out The Country And Want To Use A Lifestraw Product.... Which One Should I Choose?
- How Do I Know It’s Time To Replace My Filter?
- Do You Have Products That Remove Pfas (Pfao/pfos)?
- Do Lifestraw Products Remove Tthms Or Trihalomethane?
- Do Lifestraw Products Remove Tds (Total Dissolved Solids)?
- Do Lifestraw Products Remove Petroleum From Water?
ChillBak Coolers
New products
- I lost my blue Vent Tube, can I still drink from the bottle and how do I get a replacement part?
- Will the color scratch off my new Podium® Steel or Podium® Titanium? Are there any bike cage recommendations to prevent this from happening?
- Will other caps work on the Podium® Steel and Podium® Titanium bottles?
- Are Podium® Steel and Podium® Titanium compatible with the plastic Podium® bottle caps?
- Are Podium® Steel and Podium® Titanium compatible with the Mud Cap accessory?
- Are Podium® Steel and Podium® Titanium leakproof?
CamelHaks
Packs
Bottles
- Why Is There Dust On My Bite Valve?
- How Can I Fix My Leaky Water Bottle
- What Are Your Bottles Made Of? Are They BPA Free?
- The Surface of My Bottle Looks Cloudy/Smeared?
- Can I Fly With My Bottle?
- Can I Freeze My Water Bottle?
Care & Cleaning
- Useful videos
- Are camelbak water bottles & drinkware dishwasher safe?
- How Do I CleanThe Eddy Kids Bottle?
- How Do I Clean My Backpack?
- How Do I Clean My Podium Bottle?
- How Do I Wash My CamelBak Reservoir Before First Use?
Filtration
- CamelBak® filtered by LifeStraw® | Behind The Design
- Can I drink urine with the camelbak filtered by LifeStraw® filter?
- Can I drink water in low-resource countries with the camelbak filtered by LifeStraw® filter?
- How can I get rid of the chemical taste in my filter?
- Can I freeze my camelbak filtered by LifeStraw® filter?
- What should I do if I drop my camelbak filtered by LifeStraw® filter?
Reservoirs
- Useful videos
- How do I install the quick link™ conversion kit?
- How do I remove my reservoir tube to clean and/or adjust it?
- My crux reservoir is leaking or won’t seal. what should I do?
- My fusion reservoir has a slow leak, what should I do?
- How should I maintain the zipper on my fusion reservoir?
Customer Service
- Do you match prices if an item goes on sale after my purchase?
- How do I unsubscribe from your mailing list?
- What are your customer service hours?
- Can I change my order after it's been placed?
- Are the products you sell online the same as in stores?
- How can I stay up to date with the new launches and promotions?